Wasted delivery & Collection charges

At Artisan Furniture, we proudly offer free delivery to the UK mainland to ensure a seamless experience for our customers, eliminating minimum order restrictions and providing greater flexibility. However, while this service is complimentary to our customers, it incurs substantial costs for our business in terms of logistics, network charges, and operational resources.

In cases where a delivery attempt fails due to reasons such as an incorrect address, an unavailable recipient, or invalid contact details, it results in wasted resources and additional expenses. Similarly, if a return collection is approved but missed despite a scheduled appointment, the associated costs must be covered by the customer, as the logistics and workforce have already been allocated.

To proceed, please select the most appropriate option from the drop-down menu and continue to checkout to complete the payment. Once the payment is received, we will proceed with the necessary arrangements.

We appreciate your cooperation in ensuring smooth and efficient deliveries. If you have any questions, please feel free to reach out to our support team.